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FREQUENTLY ASKED QUESTIONS
How long do they last? And how do I store them?
For best quality we recommend consuming the bites within 30 days from receiving your shipment. Because we use seaweed, rather than gelatin, the product will not melt and refrigeration is not necessary. However, for best taste, we recommend you store them in any cool dry place (we do not recommend storing them in an outside shed in TX). Our best advice is that you can store these anywhere you would keep a bottle of red wine.
What is delivery time, and can I schedule a specific day for delivery?
Your order will ship within 1 – 3 business days of being placed. We ship via UPS from Austin, TX. Depending on delivery time selected and your delivery address, delivery time will vary anywhere from 1 – 5 days.
Once your order has shipped, you will receive an email with your tracking number. At the point, any updates to the delivery day and/or time can be made directly with UPS. The information to do so is below:
If you would like to schedule your delivery, you can do so by setting up a free UPS MyChoice account. To do this you can:
No. We use a proprietary vegan gel base, which is made up of 3 different kinds of seaweed, which makes our product naturally temperature stable. Unlike gelatin, our vegan gel base is stable in nearly all climate conditions and will maintain its texture, flavor, and safety up to 130°F.
You say they are temperature stable. Does that mean they are full of preservatives?
Absolutely not. Our proprietary vegan gel base is ALL NATURAL. It is made up of 3 different kinds of seaweed, meaning that it is made to maintain its form and flavor naturally up to 130°F. Not even a Texas summer can mess with it!
Isn’t all gelatin vegan?
No. Most gel based products use actual gelatin, a protein prepared from boiling the bones and hides of animals. We do not use gelatin! Our product is 100% vegan, made by using a proprietary seaweed blend that mimics the texture of gelatin. The animals will thank us and so will you because this seaweed blend won’t melt in the summer heat.
I didn’t think you could ship alcohol to people, how can you ship these to me?
As a company who sells wine based bites, we are permitted to ship to states that allow out of state wine shipments. We are working to obtain permits for all 42 states that allow wine shipments. Please see our home page for the states we are currently permitted to ship to! Follow us on Instagram or check back here to see updates.
You don’t ship to my state, why is that?
We are working fast and furiously to receive our out of state shippers permit in your state. Once we get it, we will let you know!
I live in Austin, can I just come pick up my product?
Yes. We are located at 12440 Trail Driver St. Suite 207, Austin TX 78737. If you would prefer to pick up your product from our facility, just give us a call. We usually will have the standard flavors ready for pick up at any time. If you would like customization, please give us 48 hours.
Are these meant for college kids?
No. We do love college kids, and by all means, they will love these too, but these are meant for the Modern You. They are elegant, sophisticated, sexy, classy, and a little sassy. These shots give you the feeling of freedom from your college days but with the sophistication of the Modern You.
You say I won’t have to use my finger to get the product out, how does that work?
You are correct. There is nothing sexy or clean about using a dirty finger to dislodge the product from a shot glass. So we remedied this. Our bites come in a stemmed glass, that looks like a mini dessert cup. When you want to eat the product, simply twist the stem and push. There is a false bottom that will push the product up.
When I receive the product, do I need to do anything special with them?
No! They are ready and safe to consume when they arrive. However, most people enjoy the bites more after they have been chilled.
Are the cups re-usable or recyclable?
Yes. The cups are both re-usable and 100% recyclable. Please be kind to our environment and recycle or re-use.